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it support

OFFICE 365 | CYBER SECURITY | VOIP | BACKUPS | DISASTER RECOVERY

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FREE 30 DAYS SUPPORT | FREE QUOTES | 24/7 HELP | FAST RESPONSE

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OFFICE 365 - Hosted Exchange, Hosted Email Security, Hosted Sharepoint
Hosted SharePoint makes it easier for your company to work together. You can share information, manage projects and collaborate on documents online utilising cloud technology.
IT Support, Networking, VOIP, Telecom, Firewalls, Cabling, Software, OS
Configuring a local IT system in the office could be a daunting task, however Gotek can manage all your computer, router, etc. configuration according to the requirements.
IT CyberSecurity, Disaster Recovery, Backup, Outsourcing
We are here to consult with you and your staff when problems arise with your software and/or hardware. This service can be either remote or on-site assistance.
Cloud Implementation, Automation and Migrations, IaaS, AWS, GCP, Azure
Public and Public Clouds have already overtaken traditional servers but managing the automation could be a hectic task, however Gotek provides support and management

WE ARE EXPERTS IN ALL MAJOR OPERATING SYSTEMS CALL US ON 01634 540 911

Windows

Linux

Apple

BUSINESS PHONE SYSTEMS (VOIP)


Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls .

PSTN (Public Switched Telephone Network)

Gotek is a trusted supplier for multiple broadband providers and our staff is available 24 hours for all types of emergency and urgency.

INSTALLATION AND CONFIGURATION



Office 365 is an integrated experience of apps and services.

OFFICE 365 PLAN

Access to desktop apps includes the following Office 2016 applications for Windows 7 and later and for MacOS: Outlook, Word, Excel, PowerPoint, and OneNote.

CYBERSECURITY


Cybersecurity is a practice of ensuring the integrity, confidentiality, and availability (ICA) of information.

CYBERSECURITY PLAN

Anti-virus software, Network Security, Data Loss Prevention (DLP), Cloud Security, Multi-factor authentication, Intrusion Detection Systems (IDS), Encryption.

INSTALLING AND CONFIGURING BUSINESS PHONE SYSTEMS (VOIP)

VOIP
VoIP is short for Voice over Internet Protocol.

Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls by sending voice data in packets using IP rather than by traditional circuit transmissions of the PSTN (Public Switched Telephone Network).
Connectivity is the most important technical feature as nowadays businesses a fully dependant on the reliable and fast connections. Configuring office's devices with the correct cabling could be a daunting task. Furthermore, chosing a correct Internet and WiFi supplier is playing a vital part in the success of any business, as reliability and robustness is a requirement for running a successful office. Gotek is a trusted supplier for multiple broadband providers and additionally, our staff is available 24 hours for all types of emergency and urgency.
Telecommunication networks for transmitting data formerly used numerous different protocols. Nowadays, virtually all data networks are IP-based in telecommunications. The data in these networks are divided up into individual data packets and tagged with the destination and source addresses. At the network nodes, the destination addresses are evaluated by so-called routers, and the data packets are sent to the next node along the route to the destination address. In principle, the individual packets can find differing routes through the network and reach their destination at different times.

HELPING COMPANIES TO BE SUCCESSFUL

24/7 IT Remote and Onsite Support

We are aware of the importance of the IT systems and Gotek provides 24/7 support for the clients. From now on you do not need to worry about maintaining IT systems and tackling issues as we available at any time of the day.

Disaster Recovery, Storage, Backup

IT systems are usually highly reliable, however sometimes the issues might arise. Our task is to help your business running smoothly and we make precautions before difficult moments had happened with our Backup and Disaster Recovery.

Cloud Data and Management

Gotek will work with you to establish the appropriate cloud size and available resources for your business. There are a number of Public, Private and Hybrid Clouds choices, however cloud needs to be customised for the particular business.

Kubernetes (k8s),Terraform

Kubernetes manages containerised applications across a set of containers or hosts and provides mechanisms for deployment, maintenance, and application-scaling. In Gotek we use Kubernetes with Terraform, Ansible and CI/CD Pipelines.

IT Outsourcing Teams

Outsouring IT department would release your company from technical burden and it would allow you to concentrate on the current business activities. Our engineers and developers are on safeguard of your business 24/7.

AWS, GCP, Azure, Openstack, VMWare

Public and Private Clouds have already overtaken traditional servers but managing the automation could be a hectic task, however Gotek provides support and management of all types of clouds that suts your company.

Software/Hardware Automation

Nowadays businesses are dependent on IT systems and majority of the processes that previously could be configured for days or weeks Gotek makes automated. Software/Hardware updates, configurations, patching, etc are fully automated.

Continuous Delivery (CI/CD)

Continuous delivery is the vital process of delivering the software/updates to production in smaller increments, ensuring that the software can be released at any time. Some of the CI/CD software: Jenkins, Teamcity, GoCD, Gitlab.

OFFICE 365

OFFICE 365 is an integrated experience of apps and services, designed to help to grow a business. It includes cloud-powered email, apps: Word, Excel, PowerPoint, and more, updated monthly with the latest features and security updates.

Office Relocation, Networking, IT Systems Setup

Either moving office or setting up a new equipment is always a stressful and timeconsuming task. Our engineers would install and configure your system onsite and remotely with subsequent managing it for 3 months free of charge.

Cloud Implementation and Management

Cloud is a modern way of interacting with other businesses. Gotek's engineers and developers are able to migrate your current infrastructure to Public or Private Cloud, such as AWS, GCP or Azure, and automate the deployment process.

Big Data, AI, Machine Learning

Configuring a local IT system in the office could be a daunting task, however Gotek can manage all your computer, router, etc. configuration according to the requirements.

IT SUPPORT PACKAGES AND PRICING FOR MORE INFO CALL US ON 01634 540 911

FLEXIBLE

From £40/Hour

  • Simple pay as you go package
  • Pay only for IT support
  • No contract
  • Full support package
  • £60 p/h for out of hours
  • 24/7 IT Helpdesk
  • Free Consultation
  • Help Guaranteed
  • Enquiries: 01634 540 911

INFINITE ENTERPRISE

From £30/Month*

  • Suits for 5+ users
  • 30 Days Free
  • Onsite and Remote Support
  • 24/7 IT Helpdesk
  • 5 Hours SLA
  • Software/Hardware Patching
  • Monitoring, Ongoing Backups
  • Dedicated Manager
  • *The price is per user

INFINITE DEVOPS

From £400/Month*

  • Cloud and IT Management
  • Remote/Onsite Support
  • Software Configuring and Maintenance
  • AWS, GCP, Azure, VMWare
  • IaaS, PaaS, SaaS
  • DevOps: Kubernetes, Terraform, Ansible, CI/CD
  • SRE: APM, NewRelic, Pagerduty
  • *The price is per user

OUR PROJECT MANAGEMENT PROCESS

1. MEETING AND AGREEING

We organise an initial meeting with the customers, note your requirements and proceed to the next stage.

2. PLANNING AND DESIGNING

Gotek create a design according to the customer's demands and submits the project for customer's approval.

3. DEVELOPMENT AND TESTING

The project is being built and tested on the Gotek's platform and subsequently migrated to the customer's system for testing.

4. DELIVERY AND SUPPORT

Following all the tests and approvals, the project is being into the customer's production environment with Gotek's 3 months project's maintenance guarantee.

Our Technical Approach and Timeline

Step 1 - just call us on 01634 540 911

Initial Conversation

We will discuss your requirements and our abilities

Step 1 - just call us on 01634 540 911

Step 2 - Your project is being designed

We prepare our resources for your project

Our team would work on your requirements.

Step 3 - The project enters the testing stage.

Gotek's team is working on your project

We provide you with weekly reports on the projects, testings and the resolved issues.

Step 3 - The project enters the testing stage.

Step 4 - Gotek provides you with the final project

We are implementing, configuring and testing the project on your system, platform or infrastructure

Your project has been finalised.

Step 5 - We are responsible for the project and free support is given

Our team maintains the project for 3 months free of charge.

Gotek provides a 3 months guarantee

Step 5 - We are responsible for the project and free support is given

Our Amazing Team Produces Results

Leave us a message

help@gotek.co.uk

Our Location's Map

Phone
01634 540 911
Address
CIB Group, Beta House, Laser Quay Culpeper Close
Rochester Kent ME2 4HU

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